Welcome to the C-talk Support Home.  Please use the following categories below to get the appropriate support from C-talk:

"I have an urgent issue with my phone service - HELP"
Please call 0800 89 51 61, and if no one answers immediately, leave a message in the urgent support mailbox (press 1 at the prompt).  

"I have a general issue/question with my service that needs attention"
Please use our Support Request system to log the issue/fault.  Our team will follow up your issue as soon as possible and let you know the progress.  Use this link: Submit support request

"I am new to C-talk and would like help with the features or setting up a device (eg. ATA or IP phone), or using the web portal"
View our Help articles.  There is a wide range of articles including:

• Startup guides
  
• Feature guides
  
• Help with the Web Portal
  
• Device specific setup guides
  
• And more
  

Click to go to C-talk Help articles


Remote PC Support
If you are talking to a C-talk representative and they are asking to use remote access to your PC to make changes to your phones, please use the button below to initiate the remote access.

NOTE: Please DO NOT click on or use the Remote Support system without being asked to by a C-talk representative

C-talk has just launched a GREAT new feature for customers - the Web Portal system.  Now every C-talk customer can update their phone line/extension settings, options and features, all from the convenience of their own PC!  Click to log in to the C-talk Web Portal