C-talk Remote Dialtone Service

With the C-talk Remote Dialtone feature, you can make calls from any phone through your C-talk account!

For example, you may have your main office with your C-talk phone service in town.   At home you have an analogue line with Telecom.  On the weekend you wish to do a bit of extra work from home, including making some calls to customer's cell phones.  Instead of making the calls on your home phone line, you can "dial in" in to your C-talk business line, and the calls are charged to your C-talk account, even though you're calling from home!  Here's how to set it up:

It is usually recommended to use a "2nd number" for remote dialtone, not your main number.  The reason is if you use your main number, and like the example enable your home phone for remote dialtone, then whenever your dial your main number from your home phone, you'll always get the remote dialtone, and won't be able to ring through to the office.  If you don't have a 2nd number on your account, contact support to have one added.

To setup Remote Dialtone
  1. Log into the C-talk Portal with your chosen C-talk phone number to use
  2. Click "Remote Dialtone" heading from the main page
  3. Tick the box "Enable remote dialtone..."
  4. In the drop-down menu, it is recommended to select "Divert selected callers only".  This gives greater security, and means that you specify who has access to the Remote dialtone service.
  5. Enter a PIN number for the user of the service to enter
  6. Now in the box, write each phone number (including area code) that you wish to be able to use the service from (eg. your home number in the above example).  Put each number on a new line.
  7. Now click "Save Options"

To use Remote Dialtone
  1. From one of the "enabled numbers" you specified above (eg. your home number), dial the C-talk number setup for Remote dialtone
  2. You will be prompted for a PIN number - enter the PIN number you specified above, followed by the hash (#) key.
  3. You will now hear a dialtone - dial your desired number as you would directly from your C-talk phone. 
C-talk.co.nz

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Phone: 0800 89 51 61
Email: info@c-talk.co.nz