Case Study - NZ Home and Building

NZ Home and Building is a building consultancy business based in Hamilton.  

The NZ Home and Building office had a interesting situation where they had multiple numbers coming into their office for different purposes.  Before C-talk came along, they had to rent each of the analogue lines, and have different handsets for each of the different numbers.

C-talk was able to provide a solution that not only reduced their costs significantly, but gave them a much more efficient office operation.  By transferring their numbers to C-talk, their fixed costs were reduced dramatically as they could cancel the analogue line rentals for each of those numbers.  The additional numbers were then added to their C-talk plan for only $10 each per month.  With the reduced calling costs added in, NZ Home and Building have reduced their phone bill by over one-third.

C-talk installed highly featured digital phones, which can recieve calls for up to 4 numbers.  This meant they could do away with multiple handsets and only have to have one phone on each desk.  Each of the numbers has a different ring, so they know when a call is coming in, what "line" it is coming in on.

Director Brent Miles says "Utilising C-talk for our phone service has been highly beneficial, as it has reduced our phone costs considerably, plus given us a more functional and flexible phone system.  I am very pleased".

NZ Home and Building.  Phone 07 839 5014

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